Find-me Technology Resources
User and Wearer Guides
Find-me Watch User Guide
How does the Find-me Watch work?
The Find-Me Watch protects those you care for and those you love. The Watch can receive incoming calls from any landline or mobile phone and has an in-built GPS. An alert button can easily connect to you – or to our partner’s 24/7 specialist monitoring service – if help is needed.
Please view this video to see how the Find-me Watch’s various features can be used.
Customise the watch easily with the web user interface
Find-me's easy-to-use web user interface is designed so there are no tricky settings for the wearer to set-up or operate on the watch. All settings can be easily and quickly changed or customised on any device that is connected to the internet by the carer. This allows a carer to change and customise settings as the wearers needs change.
Please view the video to see how this patented system makes this the easiest solution for the wearer.
The Find-me Watch – is its own mobile phone
The Find-me Watch is designed so that carers can call the watch to check in on the wellbeing of the wearer and provide reassurance. Using 3G network connectivity, the Find-me Watch can be used for one-way or two way calls, both to and from pre-set numbers. It can also be used by the wearer to make SOS calls, with the simple press of a button. The Find-me Watch is its own mobile phone with its own sim, this means it doesn't need a separate mobile phone to work.
As the Watch is designed with the wearer in mind, these calls can all take place without the need for a complicated touchscreen, making this the easiest solution for the wearer.
How does 24/7 monitoring work?
The Find-me Watch can be monitored 24/7 by Tunstall Healthcare. That means that your loved one, and those you care for, will have help available from Tunstall's expert team, any time of night or day.
This can allow independence for both the wearer and the carer knowing that should an incident occur it's being managed by Tunstall's trained response team.
How does a Geo Fence work?
The Find-me Watch features a Geo Fence allowing the carers to set a safe zone and destination alert. The Watch will notify the authorised contacts via sms and email when it locates the wearer outside of that zone.
The GPS locator feature can also assist by notifying the carer when GPS positioning indicates that the wearer has arrived at a pre-set destination.
Please view the video for information on how this feature may assist you.
General Caring and Aged Care Funding Assistance Resources
The new HCP program encourages the use of innovative care through digital technologies at any funding level, with Section 4 of the guidelines now specifying the use of telecare and telehealth solutions:
Where safe, effective and clinically appropriate, home care providers are encouraged to use innovative and digital delivery options to provide services to consumers. This could include the use of telehealth, video conferencing and digital technology, such as remote monitoring and other assistive technology.
This is a first port of call to establish eligibility to receive federal government subsidised aged care services through “My Aged Care”. The ACAT team will visit your home or hospital and guide you through a series of questions to find out how well you are managing at home and what kinds of help or services you might need. Once the assessment is made, you will be informed of the type and level of funding you can receive, dependent on your needs.
The new HCP program through the federal government’s “My Aged Care” encourages the use of innovative care through digital technologies at any funding level. Section 4 of the guidelines now specify the use of telecare and telehealth solutions such as Find-me WATCH. That means if you are eligible for HCP package assistance, you may be eligible for funding assistance for your Find-me WATCH.
Specifically, the guidelines state: “Where safe, effective and clinically appropriate, home care providers are encouraged to use innovative and digital delivery options to provide services to consumers. This could include the use of telehealth, video conferencing and digital technology, such as remote monitoring and other assistive technology.”
The official federal government website outlining the various options for support for older Australians and their carers and a starting point for gaining access to those services. It describes the types of services available, from home care, transitioning from hospital to respite care and moving into residential aged care, information about estimated aged care fees and eligibility and access requirements. It also includes information about caring and case studies.
Sample content: a useful summary of the different kinds of home care available.
National service. Call 1800 200 422 Mon -Fri 8am – 8pm; Sat 10am-2pm
Commonwealth Home Support Programme
The Commonwealth Home Support Programme (CHSP) helps you stay independent and in your home and community for longer. Check in with the site below for more information about assistance you may be eligible to receive.
Your state government may also be able to assist, including via federal funding through the National Disability Insurance Scheme (NDIS).
The National Disability Insurance Scheme is the new way of providing individualised support for eligible people with permanent and significant disability, their families and carers. If you are a person with disability who wishes to participate in the NDIS, you must first be assessed against the access requirements.
Find-me Watch is an approved and authorised NDIS Provider
The Find-me Watch provider registration number is 4050023320
For enquiries, visit www.ndis.gov.au or call 1800 800 110.
Veterans may be eligible for a subsidised personal response system under the Rehabilitation Appliances Program (RAP).
National Guidelines for the supply of a Personal Response System (PRS) are available online via the Department of Veteran's Affairs website.
For general enquiries phone 1800 555 254 or visit the DVA website.
The Australian Government’s Employment Assistance Fund (EAF) provides financial assistance to a person with disability or their employer for workplace modifications, equipment and services they require as a result of their disability and are necessary for them to be able to perform their employment duties. You may be eligible to receive funding for your Find-me WATCH under this program.
For more information, phone 1800 646 800 or visit the JobAccess website.
Dementia Assistance Funding & Aged Care Support
Information about products and services to help people remain independent and improve their quality of life. This is a high quality collection of some of the latest and most popular assistive technology for people living with dementia, disabilities and their carers. Independent Living Centres in each state (except NT) offer a wide range of other services and support. The Community Services section includes many useful links: for Seniors; for Youth/Children; for the National Disability Insurance Scheme and more.
Sample content: about assistive technology including viewing the Find-me Technology’s watch and the many devices and equipment you can use to make home healthcare safer and easier.
As well as the website you can visit Independent Living Centres in each state (except NT) or call the Independent Living Centres Advisory Service on 1300 885 886.